LEGAL · September 30, 2026
Privacy Policy
ZaTek AI LLC ("ZaTek," "we") develops software and automation for businesses. This policy explains how we handle information when you visit za-tek.com, book a call, contact us, or use the client portal. For client projects, we may also process information on the client's behalf under the applicable agreement.
Information we receive
- Contact and bookings: name, email, company, time zone, chosen time, answers you provide to prepare the call, guests, and booking changes or cancellations.
- Business relationship and portal: account access details, company and project information, messages, documents, approvals, invoices, payment records, communication preferences, and information you or your company upload.
- Site use: pages visited, interactions with the video and scheduling page, campaign parameters and the referring website domain when supplied by the browser. We retain the first entry and latest identified source to connect later visits with a booking. Our own measurement uses random session and browser identifiers. Analytics do not include form contents, full referring URLs or raw advertising identifiers.
- Technical information: IP address and logs needed to deliver the service, prevent abuse, and diagnose faults.
Please do not send sensitive information that is unnecessary for your inquiry or project. If a project requires it, we will agree on appropriate terms.
How we use information
We use information to respond to inquiries; schedule and prepare calls; send confirmations, reminders and change notices; manage business communications and opt-outs; deliver and administer contracted services; operate the portal; measure and improve the site; protect our systems; and meet legal obligations. Depending on the activity and applicable law, our grounds for processing may be your request or consent where required, a contract, our legitimate interests in operating and protecting the service, or a legal obligation.
Providers and international processing
We share only the information needed with providers supporting these functions: hosting and storage (including AWS and Cloudflare), email, scheduling and video meetings (Google), and analysis or automation tools used to deliver the service. When a real booking is confirmed, we may send Meta a conversion event with a hashed email address, IP address, browser information and, if present, Meta identifiers to measure the campaign. We do not sell personal information. Providers may process information in other countries under their terms and applicable safeguards.
Cookies, identifiers and external links
Our own site analytics do not require analytics cookies. We use random local session and browser identifiers. Source context is kept in local storage for up to 30 days and passed to our scheduling service when booking. We honor Do Not Track and Global Privacy Control signals for this measurement. The portal may use cookies or storage necessary to maintain your session. External services, including video, scheduling and linked platforms, may have their own policies. You can manage cookies and storage in your browser.
Retention and security
Our analytics events are kept for up to 90 days. Portal backups are kept for up to 90 days. We keep booking, communication and project information while needed to manage our relationship, then for periods required by law or reasonably needed to resolve claims. We then delete or anonymize it as appropriate. We use access controls, encryption in transit and proportionate security measures; no system is completely infallible.
Your choices and rights
You can request access, correction or deletion of your information, or exercise other rights available under applicable law, by writing to augusto@za-tek.com. We may need to verify your identity first. If the information belongs to a client project and ZaTek acts on that client's behalf, we will coordinate the request with the client. You may also complain to the relevant data protection authority in your jurisdiction.
Changes and contact
If we change this policy, we will publish the updated version here with a new date. Privacy questions: augusto@za-tek.com.