AI FOR REAL OPERATIONS · 5 YEARS

We automate manual processes so your team can operate with more control.

We design and implement automation and custom software for teams managing leads, documents, and follow ups across WhatsApp, email, spreadsheets, and CRM.

5 years designing and implementing systems for real operations
  • Less manual work
  • Visible follow up
  • Human control
Augusto Méndez, founder of Za-Tek
Augusto Méndez Founder of Za-Tek

You speak directly with the person designing and implementing the system.

Clients we have worked with

SIGNS THERE IS AN OPPORTUNITY

If the process lives across messages, spreadsheets, and memory, it is already slowing the team down.

You do not need AI everywhere. We find the specific point where time, context, or follow up is being lost.

Scattered information

The same case moves between WhatsApp, email, spreadsheets, and CRM.

Manual follow up

The outcome depends on someone remembering what to do and when.

Limited visibility

There is no clear view of status, errors, or next steps.

WHAT WE AUTOMATE

From repetitive tasks to end to end operating systems.

We start with the bottleneck, understand the process, connect the tools, and leave a measurable operation in place.

01

Leads and sales

Lead capture, enrichment, qualification, follow up, and automatic CRM updates.

02

Support and WhatsApp

Context aware assistants, human handoff, unified history, and responses across channels.

03

Documents and data

Reading, extraction, classification, validation, and automatic report generation.

04

Back office and operations

Approvals, alerts, data entry, and repetitive tasks that currently depend on the team.

05

Integrations

APIs, CRM, ERP, databases, and internal tools working as one connected system.

06

Custom software

Portals, internal tools, and digital products adapted to the real operation.

HOW WE WORK

We validate the process first. Then we build.

01

Diagnostic

We map the current workflow, its exceptions, and the cost of keeping it manual.

02

Design

We define the solution, its integrations, and what should remain under human control.

03

Implementation

We build in stages, test with real cases, and document the system.

04

Measurement

We review time, errors, and adoption to decide the next step.

SELECTED WORK

Projects built around real operations.

We show what was built. Metrics are published only when they are validated and approved.

eCommerce marketplace

A front end and back end platform for products, sellers, payments, shipping, and administrative operations.

  • Digital product
  • Payments and shipping
  • Back office

AI prospecting and support

A system to capture, enrich, and qualify leads, unify conversations, and run campaigns through an embeddable chatbot.

  • Web and WhatsApp
  • Lead qualification
  • RAG

Clinical report automation

PDF and CSV processing, structured biomarker extraction, and automated generation of clinical PDF reports.

  • Documents
  • Structured data
  • PDF reports

NEXT STEP

Bring one manual process. We will help you decide if it should be automated.

In a 30 minute call, we review the workflow, identify the bottleneck, and define a concrete first version.