Skip to content
ZaTek
ESEN

CASE STUDY · DELMA GROUP

From contact to conversation, within one system.

For Delma Group, ZaTek developed a system that brings together lead capture, enrichment and qualification, conversations and campaigns with an embeddable chatbot.

Book a diagnostic call

Input: contacts for prospecting

The workflow starts with lead capture. Rodrigo Lobo, a project contributor working through ZaTek, also describes contact imports from CSV and XLSX files.

Processing: enriching and qualifying leads

The system includes contact enrichment and qualification. Its scope covers web and WhatsApp, along with responses that retrieve information to add context to a conversation.

Output: conversations and campaigns within one system

The project brings conversations together and supports campaigns with an embeddable chatbot. Capture, contact information and support are part of the same commercial workflow.

A reference from a project contributor

Rodrigo Lobo lists an AI prospecting platform for Delma Group among his projects and states that it was developed through ZaTek. His description includes assistants for lead qualification, responses using retrieved information and contact imports from CSV and XLSX files.

What to review for a similar workflow

If your business wants to connect prospecting and support, start with an example of how a contact arrives and how the conversation continues. These questions help define a first implementation:

  • What contact data do you already have, and where does it come from?
  • What information is needed to consider a lead qualified?
  • When should a person take over the conversation, and what context do they need?
  • Which specific campaign do you want to run, and for which contacts?

How to choose the first process to automate

Common questions

How are contacts added?

The project includes lead capture. Rodrigo Lobo’s public description also mentions imports from CSV and XLSX files.

What does the system bring together?

Lead capture, enrichment and qualification, conversations and campaigns with an embeddable chatbot.

Let’s review the process you want to improve.

Bring an example of how your team works today. In a 30 minute call we discuss the scope and a practical next step.

Book a diagnostic call